Module 2, Course 2: Evidence Based Problem Solving Strategies (July 7- 8, 2022)

Introduction to the course topics:

In today's business and research environment, organizations have identified critical thinking and psychological bias, for problem-solving skills as skills that are essential to the success of employees and their organizations. The most successful professionals can assess the environment, adequately analyze a situation, design high-quality solutions, and ultimately win in a competitive scenario. This course demystifies, discusses, and provides applicable techniques for solving problems individually and in teams. The course guides you through an experimental problem-solving environment, offering fun and often playful indoor and outdoor problem-solving scenarios, which were developed and tested in many assessment centers or in-house trainings. You will reflect on your experiences intensively, and link your own lessons learned with your individual psychological personality profile as well as results based on other high-performer team measurement tools.

Course aims:

As part of this seminar, you will learn

• what is meant by the value creation configuration of problem-solving processes
• what implications come with the fact that there are more than 100 problem-solving processes that we can potentially use and apply
• how to identify and evaluate a critical need and develop a tailor-made solution
• how to identify your psychological personality preferences and the best communication style to maximize your value in high-performer teams
• how to apply adaptive problem solving
• how to cooperate in teams even when facing obstacles and challenges
• how to use the analysis of errors and mistakes to improve future performance
• how to analyze failure to improve future performance in problem-solving.

Information about the trainer:

Prof. Dr. Guido Ellert has a background in media and communication and received his doctoral degree from TUM. He worked as a vice director for the AUDI Research Institute, as a consultant for several companies and as journalist. Since 2007 he is a professor for management and leads the Media School at the Macromedia University for Media and Communication and since 2016 he is additionally professor for business psychology at a business school. His main research interests are customer insights, media platforms, management bias in complex systems, high performance teams, Digital Transformation in organizations as well as higher education strategies.