Course 7: Communicating in Teams and Difficult Situations

Welcome & Networking, Good Scientific Practice & Research Integrity01.07.2024 10:00 - 18:00 (Mo)TUM Graduate School
Course 7: Communicating in Teams and Difficult Situations02.07.2024 09:00 - 17:00 (Di)Monika Maria Thiel
Course 7: Communicating in Teams and Difficult Situations03.07.2024 09:00 - 16:00 (Mi)Monika Maria Thiel
Basic communication theories and principles, Clear communication based on clear goals, Authenticity and congruent expression, Co-creating meaning and understanding, The art of listening: active listening, looping and reframing, listen with empathy
Beschreibung Kursinhalt: 

Did you know that your communication skills have a huge impact on your success and wellbeing at work? Interpersonal dynamics can either boost motivation and performance or - if it does not run well - consume a lot of your energy.

This workshop links communication theory to practical exercises in an interactive manner. This way you will get new insights into your own communication patterns. Furthermore, you will gain appreciation of the value of other communication styles. Learning how to apply useful techniques will save you from common pitfalls. 

  • Acquire knowledge of relevant communication theories
  • Improve communication skills on different levels
  • Reflect on own communication patterns
  • Improve listening skills
  • Solve difficult situations with questioning and feedback techniques

Trainer input, group exercises, demonstrations, role-play activities, examples, feedback, etc. Each participant is encouraged to explore his/her style and thus expand their individual set of communication skills. If desired: individual video feedback upon request.

Graduate School Geschäftsstelle
Verantwortung für Veranstaltung: 
In Präsenz
Maximale Teilnehmer*innenzahl: 
Umfang in Stunden: 
Monika Maria Thiel

Monika Maria studied Theology before going on to gain an MA in Occupational and Organizational Psychology, Psycholinguistics and Intercultural Communication as well as additional qualifications in the fields of Commercial Mediation, Collaborative Practice, the Graves Values System and Systemic Supervision and Consulting. She is also a certified trainer and speech therapist. Before founding her own company Creative Dialogue she managed an adult education institution in the medical-therapeutic sector and spent 15 years as an editor for the Springer publishing house in Heidelberg. She has gained international experience in Luxembourg, Belgium, France, Switzerland, the UK, Bolivia, the USA, Israel and Palestine. As a consultant, coach, trainer, facilitator and mediator, Monika Maria empowers individuals, (international) teams and organizations engaged in change processes to develop their values, to unlock their full potential, to constructively resolve conflict, to manage changes creatively and productively and, ultimately, to achieve their goals. She also lectures at a number of universities both in Germany and abroad. She lives in Munich.