Emotional Intelligence – Personal and Social Competence

People who score high in Emotional Intelligence are aware of their strengths and weaknesses, have a high level of self-confidence, socialize easily, maintain good relationships, and resolve and prevent conflicts. Consequently, Emotional Intelligence is a key factor to success and happiness.Fortunately, it is possible to enhance Emotional Intelligence throughout one's lifetime. This workshop helps to analyse and re-evaluate behavioural patterns to initiate positive changes. It contributes significantly to the development of a positive attitude towards life and an improvement of social relationships. Furthermore, the increase of Emotional Intelligence is a potent tool for the prevention of burnout.

Contents

• Concept of Emotional Intelligence – Key factor to success and happiness
• Self-Awareness – Monitoring emotions, exercising mindfulness
• Self-Management – Exercising self-control, assuming responsibility, becoming proactive and effective
• Self-Analysis – The structure of personality (based on the model of Transactional Analysis (TA))
• Script Analysis – Origin, upbringing and socialization, culture, standards, values, convictions, drivers, vulnerabilities, expectations towards life
• Social Awareness and Empathy – Understanding other people, recognizing non-verbal signs, considering situational and social contexts
• Relation Management – TA Communication model, identifying miscommunication, changing "ego states", addressing problems, recognizing and preventing psychological games
• Chances for Self Development – Potential fields to work on

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